Humana Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Customer Service4.6
- Return Policy4.0
- Good Value4.3
- Price & Quality5.0
Recent Customer Reviews (6)
Anna Sankt
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Peppin Beaulieu
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Lucas Ackerman
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Dzhambulat Kishiev
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Annett Duerr
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Jodie Patel
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Payment Methods
Accepted Payment Options:
Prices for items on Humana.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Humana credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Humana Pros & Cons
Pros
1
User-Friendly Experience: Humana offers a wide variety of user-friendly options for its members, including online services, mobile apps, and dedicated help pages for employers, providers, and agents.
2
Extensive Customer Service: The company provides numerous customer service options, such as phone contacts, online chats, and Twitter Q&A sessions, available 7 days a week.
3
Robust Health Insurance Options: Humana offers a range of health insurance products, including group health insurance, Medicare plans, dental insurance, and vision insurance.
4
High Ratings: Humana has received high ratings from A.M. Best and other financial ratings bureaus, indicating its financial strength and stability.
5
Medicare Advantage Plans: Humana’s Medicare Advantage plans are highly rated, with 96% of its 2023 plans rating four stars or higher, and some plans classified as High Performing Icons by the Centers for Medicare & Medicaid Services (CMS).
CONS
1
Limited Individual Health Insurance: Humana does not offer individual health insurance plans, except for its Medicare, dental, and vision plans.
2
Mixed Customer Feedback: While Humana has received high ratings from some sources, it also receives negative customer feedback, indicating mixed satisfaction among users.
3
Declining Star Ratings: Humana’s star ratings have declined, with only 39% of its plans rated 4 stars or higher for 2025, compared to 63% in 2024.
4
Customer Satisfaction Scores: Humana’s customer satisfaction scores have dropped in several major Medicare markets, landing below the regional average in most areas, according to J.D. Power’s latest study.
Humana Features and Benefits
Features
Tailored Coverage Plans
provides a variety of coverage options to cater to individual needs, ensuring that health insurance is not one-size-fits-all
Digital Health Management
users can manage their health digitally through tools and resources available on the website
Mobile App
allows users to access their health information and manage their plans on the go
Comprehensive Online Portal
provides access to plan details, claims status, and other important information
Unmatched Customer Support
offers excellent customer support to assist users with their healthcare needs
Prescription Drug Coverage
comprehensive coverage for prescription drugs, including cost-saving options
Additional Benefits
plans may include dental, vision, hearing, and wellness programs
Care Coordination
assistance with managing healthcare needs, including appointments, referrals, and medication management
Network Flexibility
access to a wide network of healthcare providers, allowing users to choose doctors, hospitals, and specialists that suit their needs
Cost Savings
many plans offer lower out-of-pocket costs, saving users money on premiums, deductibles, and copayments
User-Friendly Experience
offers a wide variety of user-friendly options for its members, including online services, mobile apps, and dedicated help pages for employers, providers, and agents
Extensive Customer Service
provides numerous customer service options, such as phone contacts, online chats, and Twitter Q&A sessions, available 7 days a week
Robust Health Insurance Options
offers a range of health insurance products, including group health insurance, Medicare plans, dental insurance, and vision insurance
High Ratings
received high ratings from A.M. Best and other financial ratings bureaus, indicating its financial strength and stability
Medicare Advantage Plans
highly rated, with 96% of its 2023 plans rating four stars or higher, and some plans classified as High Performing Icons by the Centers for Medicare & Medicaid Services (CMS)
MyHumana Sign-In
search for the list of drugs covered by their specific plan, estimate drug prices, and see if lower-cost options are available
Drug Price Estimation Tools
see if lower-cost options are available
Specialty Medications Resources
help pay for high-cost drugs and injection treatments at home